Applications for this position have been closed. Thank you for your interest!
Position: Senior Manager, Project Quality & Impact
Reports to: Program Director
Location: Montreal or Toronto
Language: Bilingual – French and English
Position Type: Permanent, Full-time
Job Requirement: Must be eligible to work in Canada
Travel: Occasional travel within Canada and overseas
Starting Salary: $89,200 to $93,700 with competitive benefits
Closing Date: February 9, 2024, at 5PM EST
THE OPPORTUNITY
Under the leadership of the Program Director, the Senior Manager, Project Quality & Impact is a member of Crossroads’ Program Department and plays a key role in providing leadership, vision, and operational direction for a portfolio of international development and cooperation projects. They manage a team in Canada to effectively implement high quality institutional projects aligned to Crossroads’ program strategy focused on a gender holistic transformative approach. They are accountable for the successful planning, monitoring, implementation and reporting of Crossroads projects to meet donor compliance requirements. The Senior Manager, Project Quality closely collaborates with and provides guidance to Crossroads’ offices in Africa through its representatives and project leads.
This position is responsible for high performing program and project management staff, including Program Managers and Project Officers. They enable project leads in Canada and Africa to effectively oversee project teams and collaborate in a matrix environment with their program, finance, communications, and philanthropic colleagues across the organization. A key people leader, the Senior Manager, Project Quality & Impact is a role model for their staff and colleagues, responsible for guiding, supporting, and developing their team members to achieve project goals in an efficient, timely and rigorous manner.
The Senior Manager, Project Quality & Impact ensures quality control of the project management cycle at all stages, from start-up to closure, including annual planning and reporting, monitoring, and evaluation. They support managers and senior project officers in the improvement and development of project management tools. The incumbent also supports thematic analyses related to Crossroads’ holistic gender transformative approach and promotes innovation in project management. They ensure the effective management of local partnerships and the development and management of partnerships in Canada for the programming aspect of projects.
HOW YOU WILL MAKE AN IMPACT
Management of Institutional Project Portfolio (70%)
- Supervise the yearly planning, monitoring, and reporting of institutional large-scale projects which includes the Volunteer Cooperation Program, other current large-scale projects and new initiatives that would be added to Crossroads’ portfolio, through projects leads in Canada and Africa.
- Ensure the overall financial planning and monitoring of institutional projects.
- Lead the development and improvement of project management cycle tools.
- Support the deployment of the project monitoring, evaluation, and reporting software platform to all projects.
- Support the development and revision of project thematic conceptual frameworks and program policies related to Crossroads’ holistic gender transformative approach (e.g., gender-based violence, access to justice, women’s economic empowerment, gender and climate change)
Project Partnerships (20%)
- Coordinate the strategy for the development and management of partnerships with local organizations in Canada to support the programming of activities within projects.
- Support the management of local partnerships in Africa through project leads in Canada and Africa.
Program Development and Funding (10%)
- Collaborate with the Manager, Institutional Funding Development in the development and renewal of new large-scale project initiatives.
- Lead the inception of new large-scale institutional project initiatives.
WHAT YOU WILL BRING TO CROSSROADS
- Significant senior management experience in implementing development programs, including in developing countries, particularly sub-Saharan Africa.
- Experience and commitment to promoting gender equality and implementing gender transformative programs.
- High level of demonstrable leadership, strategic and operational management skills – including people leadership and coaching of multi-disciplinary, cross-cultural teams.
- Previous experience managing Global Affairs Canada funded projects and those of other major institutional donors.
- Significant experience working at all levels of the project cycle including the following: design, delivery, reporting, evaluation.
- Demonstrated ability to develop and manage project budgets of significant size and scope.
- Demonstrated knowledge, expertise, and passion for International Development with a focus on quality programs; in particular, an understanding of current trends, opportunities and challenges facing the sector.
- Graduate university degree in a relevant field (international development, social services, business administration, economics, etc.) or equivalent experience.
ESSENTIAL QUALITIES
- Commitment to inclusion, equity/equality, diversity, and empowerment.
- Passion for growth, development and learning.
- Innovation, creativity, collaboration.
- Organization, autonomy, and initiative with an ability to manage competing deadlines in an effective manner to meet tight deadlines.
- Ability to work independently and effectively collaborate within a team across multiple geographic locations.
- A desire for change, adaptability and enthusiasm for a growing, flexible work environment
- Strong organizational, administrative, communication & interpersonal skills.
WHAT WE OFFER
- An equitable, inclusive, collaborative work environment where you have the opportunity to make an impact daily.
- Enthusiastic encouragement to develop both personally and professionally, taking advantage of a range of learning and development opportunities available to our staff.
- A hybrid working model to allow you to enjoy the benefits of both office based and remote working.
- A Great Place To Work (GPTW) Certification in both Canada and Senegal.
- An excellent, competitive benefits plan for you and your dependents.
- 3 weeks of paid vacation, 3 weeks of wellness leave and 3 days of professional development leave.
- Annual cost of living increases, pending Board approval, and salary equity reviews every three years.
ELIGIBILITY CRITERIA AND ESSENTIAL CONDITIONS
- Share Crossroads’ values and ethical standards, particularly:
- Work an average of 35 hours per week, where some overtime may be required.
- Travel in Canada may be required.
the organization
Crossroads International is a leading Canadian volunteer cooperation agency which has been advancing equality for women and girls and eradicating poverty in some of the world’s poorest countries in Africa for over 60 years. Crossroads invests in local partner organizations in 9 countries who are best positioned to meet the needs of their communities. With them, we pilot innovative approaches, and empower women and girls to become leaders and live free from violence. Every year Crossroads engages hundreds of experienced volunteers and staff North and South who apply their expertise locally to address poverty and inequality. The organization’s 50+ employees are based in Canada, Senegal, Ghana and Tanzania, and Crossroads’ volunteers fulfil over 100 mandates per year.
Crossroads is committed to principles and values of access and equity. Candidates from diverse groups are encouraged to apply.
Crossroads is also committed to preventing and addressing sexual misconduct and advancing anti-racism. To that end, the organization is a signatory to Cooperation Canada’s Leaders’ Pledge on Preventing and Addressing Sexual Misconduct and the Anti-Racism Framework for Canada’s International cooperation sector.
OUR VISION
ONE WORLD where poverty is eliminated, equality prevails, and the rights of women and girls are fulfilled.
APPLICATION
If you are interested in joining a dynamic international development organization, please submit your resume and cover letter in one document (Word or PDF) before 5 pm EST on February 9, 2024 by e-mail to rh_hr@cintl.org. Applications must include “Senior Manager, Project Quality & Impact – Your Name” in the subject line of the email. Applications received after the deadline will not be considered. Not sure you have everything we’re asking for, but know you can make a big impact? Tell us your story and we will be happy to consider you.
Crossroads is an equal opportunity employer. Recruitment and selection procedures reflect this commitment. Crossroads is committed to diversity in the workforce and individuals from all minority groups are encouraged to apply.
We thank all applicants in advance, however only those selected for an interview will be contacted.
To learn more about Crossroads please visit our website (https://cintl.org/).
