Board and Leadership

Board of Directors


Simone Philogène, CHAIR

Simone is President of CCNM Press & CCNM Enterprises. She has over twenty-five years of experience across the public, private, non-profit and education sectors. Her career has included roles as Vice President Corporate Communications in the financial services sector and Executive Director Communications in international healthcare in Asia and Latin America as well as Canada. She previously served on the board of Gilda’s Club of Greater Toronto.


Susan Green, VICE-CHAIR

Susan is a Crossroader (Sierra Leone 1972). She is a director on several public, private and not for profit boards. She has more than 30 years of executive experience in various positions across the public sector including Vice President of External Relations at the University of Alberta, VP of the Alberta Cancer Board, CEO of the Alberta Cancer Foundation, as well as senior positions in the Government of Alberta’s and extensive volunteer work in Canada and overseas.


Christine Herr, Chair – N.&G. Comm.

Christine is a Crossroader who volunteered as a Monitoring and Evaluation Officer with our partner SWAGAA in Swaziland in 2011. Since then, she has remained very engaged with Crossroads by providing guidance as a mentor to new volunteers and by assisting with e-volunteering. She is a Data and Research Manager with the World Federation of Hemophilia. Throughout her career, she has gained extensive overseas experience in the Global South.


Julie Mills, Treasurer

Julie is a Principal Consultant at Lighthouse Professional Solutions. Before taking her current consultant position, she was an Associate Partner and leader in the Public Sector Advisory Services practice of Ernst & Young LLP. She has over 30 years of diverse financial management and process improvement experience in the corporate and not-for-profit sectors. Julie worked in a variety of senior finance roles at Canada Post Corporation and is a Chartered Accountant and CPA.


Heather Shapter, Secretary

Heather brings more than 20 years of non-profit leadership experience to Crossroads with extensive program and business development experience.  Heather started her career in the development sector as a Project Manager for CARE Canada, and later served as the Women’s Economic Empowerment Advisor for BRAC in Bangladesh.  She also spent two years in Haiti as Save the Children USA’s Women’s Economic Opportunity Specialist.  Since then, Heather has worked in senior-level roles for Prosper Canada, Global Impact and has managed large scale volunteer team initiatives.





Patricia Erb was the Interim Executive Director of Crossroads International from December 2018 to May 2019. She has worked with Save the Children throughout countries of Latin America for 23 years before taking up the role of President and CEO for Save the Children Canada in 2011 until the end of 2017. In the mid-1970s, Patricia, was kidnapped and tortured by the Argentine Junta. Patricia has been recognized by both government and human rights organizations for her contribution to the process of truth, memory and reparation in Argentina. She has also done extensive work on issues of decolonization, cultural preservation and communal well-being with Indigenous Peoples in Latin America, particularly in Bolivia and Canada. She is also known for her work with women’s grassroots organizations and gender transformation.


Joan Fair

Joan is a Crossroader (Grenada, 1981), a lawyer and contract manager with Accenture. Joan brings a creative, innovative and entrepreneurial approach to the business, legal and financial communities. She is a highly accomplished leader who builds strong relationships with effective communication and negotiation skills.



Lisa R. Lifshitz is a partner at Torkin Manes LLP and is currently the Chair of its Technology, Privacy and Data Management and Emerging Technology Groups.  Lisa a prolific writer and speaker on technology/privacy law issues and is recognized nationally and internationally for her expertise.  Being a volunteer and giving back to the community has always been an important part of Lisa’s life, and she has served as a director on a number of boards.



Sheri is a vice president with Crawford & Company (Canada), a global loss adjusting firm.  Sheri has over 30+ years of experience in the insurance industry, with many years in various levels of operational management, in addition to managing corporate claims-risk management programs for Fortune 500 companies.  Sheri’s current role involves working with clients in the highly regulated London insurance market.  She is a former committee member for the local CIBC Run-for-the-Cure and current committee Chair with the Insurance Institute of Ontario.


Julianne Osberg

Julianne is Senior Counsel in the Legal Department at Shell Canada.  She is a skilled corporate lawyer with over 26 years of experience in a wide variety of commercial law areas.  She currently volunteers as a chair of a committee for the Shell Women’s Network and at an immigration law clinic at the Calgary Immigrant Women’s Association.  Julianne previously served on the board of the Alberta Seventh Step Society.


Susan Watts

Susan is President of Watts Management Consulting Ltd. Prior to founding her boutique consulting firm, she held senior executive management positions for over 25 years in the insurance industry. She has successfully executed multiple business transformation mandates, deployed global service strategies, and demonstrated strong skills in risk management. Susan previously served on the board for the Canadian Breast Cancer Foundation, Ontario Region.


Gisele Yasmeen Ph. D.

Gisèle is currently Senior Fellow at the University of British Columbia’s (UBC) Institute of Asian Research and Adjunct Professor at the School of Environment and Sustainability at Royal Roads University.  She is a former government executive and has also advised numerous Canadian and international clients and has served on three other boards of director. Gisèle has published widely in scholarly and other types of publications and provides regular media commentary.



Félix is an Associate Professor at Université du Québec en Outaouais (UQO), where he trains Chartered Professional Accountants. He specializes in finance, accounting, entrepreneurship, the governance of public and private sectors, as well as mergers and acquisitions. His volunteer experience includes serving as the President of the Board of Directors of Vues d’Afrique in Montreal, the most important African film festival outside Africa.



Heather Shapter
Executive Director

External Relations

Christine Campbell
National Director, External Relations

Palash Bagchi
Manager, Resource Development


Christine Messier
Program Director
Carrie McElroy
Program Manager – Volunteering


Joanne Singh
Director, Finance & Administration