Program Manager, Ghana

Position:                                              Program Manager, Ghana

Reports to:                                         Regional Representative, West Africa

Location:                                            Accra, Ghana

Language:                                           English (French, an asset)

Position Type:                                   Full-time, 6-month contract with possibility of extension

Job Requirement:                           Must be eligible to work in Ghana

Starting Salary:                                 270,000 – 300,000 GHS

Closing Date:                                    January 17, 2025, 23:59 GMT

THE OPPORTUNITY

Under the supervision of the Regional Representative, West Africa, the Program Manager for Ghana will be an integral part of the Ghana Office team. The incumbent will provide program leadership for Ghana and be a strategic advisor to the Regional Representative, West Africa. They will work closely with members of national and regional program teams in Africa and program department teams in Canada (Volunteer Cooperation Program Impact team and Volunteer Mobilization team) as well as those in finance and administration in Canada to achieve organizational goals defined in the strategic and operational plans. This role involves working in collaboration with staff members of the Crossroads International Office in Ghana to provide relevant program information, tools and technical support and ensuring that all areas of responsibility are exercised in accordance with the mission, values, policies and procedures, standards and systems of Crossroads International.

 

HOW YOU WILL MAKE AN IMPACT

  1. Development and Management of Projects and Programs (70%):
    • Participate in the development of the implementation plan of the Voluntary Cooperation Program (VCP) in Ghana;
    • Ensure the implementation of the VCP in Ghana;
    • Perform the planning, monitoring, evaluation and reporting of the VCP;
    • Manage the portfolio of partners involved in the implementation of the VCP and related special projects in Ghana;
    • Actively support the development of new project initiatives in collaboration with the program teams in Canada and the Ghana Office team;
    • Ensure the management, implementation, monitoring and evaluation of the VCP portfolio and related special projects of Crossroads in Ghana, in accordance with the protocols signed between Crossroads and the implementing partners;
    • Coordinate and produce all planning documents as well as reports of the VCP and related special projects, in collaboration with the Ghana Office team, volunteers and local partners;
    • Ensure the sound management of human, material and financial resources of the VCP and related special projects;
    • Ensure compliance with the Crossroads procedures manual during the implementation of the VCP and related special projects (standards and procedures) in collaboration with the VCP Impact team and the administration and finance department in Canada;
    • Monitor timesheets and the management of all those involved in the program execution of the VCP in Ghana and related special projects, including volunteers, national consultants and local partners;
    • Plan, support and coordinate missions of the Crossroads teams in Ghana;
    • Continually analyse the evolution of the context in Ghana to effectively feed the development process of Crossroads’ program in Ghana;
    • Effectively support the development of Crossroads International’s programming in Ghana in close collaboration with the program teams in Canada;
    • Ensure the supervision of monitoring, evaluation and learning (MEAL) in all of Crossroads’ projects in Ghana in collaboration with the MEAL Officer in Canada and other members of the VCP Impact team;
    • Ensure the development, implementation, monitoring, evaluation and reporting of projects and programs in Ghana; Contribute to the development of tools and systems for safety management, project monitoring and evaluation and the recruitment and management of volunteers in accordance with Crossroads’ standards and procedures; Contribute to the development and implementation of a communication and representation strategy for Crossroads in Ghana in coordination with the Regional Representative, West Africa and the Communication team in Canada;
    • Contribute to the implementation of the Crossroads Institutional Funding Strategy in Ghana.
  2. Office Volunteer Management (15%)
    • Effectively manage lead volunteers (Program Support Advisor, Volunteer Support Advisor) in accordance with Crossroads volunteer management policies and procedures;
    • Organize and carry out annual evaluations;
    • Plan, carry out and monitor the recruitment of volunteers for Ghana;
    • Ensure effective monitoring of the work of volunteers in Ghana;
    • Ensure the establishment of a culture of partnership between Canadian volunteers and the staff of the Ghana Office;
    • Foster the creation of spaces for exchange, collaboration and learning between volunteers and the Ghana Office team
  3. Administration and Finance (10%)
    • Collaborate with the Regional Representative, West Africa and the Ghana Office Finance and Administration Officer on the annual budgeting process for Ghana;
    • Ensure the strict application of the safety and security manual of the Crossroads Ghana Office;
    • Contribute to the establishment and continuous improvement of Crossroads’ procedures and processes for Ghana;
    • Ensure the sound reconciliation of all special projects in Ghana in collaboration with the VCP Impact team and Finance department in Canada.
  4. Other (5%)
    • Create synergies and promote the sharing of knowledge and practices between Crossroads VCP activities, other Crossroads projects and across Crossroads partners;
    • Ensure the effective integration and monitoring of gender equality and environmental strategies within the VCP and special projects;
    • Assume all other responsibilities inherent to the Ghana Office;
    • Act as a programming development advisor for Crossroads in Ghana;
    • Support Crossroads’ objectives within the framework of strategic and operational plans.

WHAT YOU WILL BRING TO CROSSROADS

  • Postgraduate university education in a relevant field (international relations, project management, administration, etc.) or equivalent experience;
  • Experience of at least 5 years in program or project management, including on projects or programs in a developing country, or as part of an international cooperation project;
  • Ability to think and plan strategically and a proven ability to lead and inspire teams to do the same, and to develop project ideas;
  • Proven experience in developing, managing and reviewing complex budgets from various funding sources and in accordance with all internal and external contractual obligations;
  • Strong analytical skills and the ability to communicate complex issues;
  • Proficiency in technologies, including SharePoint, Microsoft Office suite and financial systems;
  • Knowledge of Ghana and the context in relation to the rights of women and girls, in particular gender-based violence, leadership and economic empowerment;
  • Experience in managing development projects funded by Global Affairs Canada (asset);
  • Possess excellent oral and written communication skills in English (French an asset);
  • Willingness and ability to travel to countries in the region and occasionally to Canada.

ELIGIBILITY CRITERIA AND ESSENTIAL CONDITIONS

WHAT WE OFFER

  • An equitable, inclusive, collaborative work environment where you have the opportunity to make an impact daily.
  • Enthusiastic encouragement to develop both personally and professionally, taking advantage of a range of learning and development opportunities available to our staff.
  • An excellent, competitive benefits plan for you and your dependents.
  • Standard vacation and sick leave entitlements and 3 days of professional development leave.
  • Annual cost of living increases, pending Board approval, and salary equity reviews every three years.

the organization

Crossroads International, a leader in international cooperation, has been fighting inequality for more than 60 years. We do this by bringing people together for a common cause, to create lasting solutions to overcome poverty and advance women’s rights. Crossroads works in some of the world’s poorest nations in sub-Saharan Africa.  We work with local partner organizations to create decent jobs and to empower women to become leaders and live free from violence.  Every year, we engage hundreds of experienced volunteers and staff North and South who apply their expertise locally to address global issues.  We invest in local partners who are best positioned to meet the needs of their communities.  With local partners, we develop co-operatives and collective enterprises that generate income and advance the autonomy of youth, women and the rural poor. We pilot innovative approaches to reducing violence against women and girls and advancing women’s rights. Together we are leveraging knowledge, expertise and dollars to create a more just and equitable world. Crossroads is a registered charity, supported by Global Affairs Canada, other government and non-government funders, and many individual donors around the world.

Crossroads is committed to the fundamentals and values of access and equity. Crossroads continuously works to promote an equitable culture of inclusivity and transparency. The Diversity, Equity, and Inclusion (DEI) Committee at Crossroads involves staff from various teams and regions within the organization, and committee members hold fresh perspectives essential for fostering meaningful dialogue and driving impactful change.

Crossroads is also committed to preventing and addressing sexual misconduct and advancing anti-racism. To that end, the organization is a signatory to Cooperation Canada’s Leaders’ Pledge on Preventing and Addressing Sexual Misconduct and the Anti-Racism Framework for Canada’s International cooperation sector.

OUR VISION

ONE WORLD where poverty is eliminated, equality prevails, and the rights of women and girls are fulfilled.

APPLICATION

If you are interested in joining a dynamic international development organization, please submit your resume and cover letter in one document (Word or PDF) before 23:59 GMT on January 17, 2025 by e-mail to rh_hr@cintl.org. Applications must include “Ghana Program Manager – Your Name” in the subject line of the email. Applications received after the deadline will not be considered. Not sure you have everything we’re asking for, but know you can make a big impact? Tell us your story and we will be happy to consider you.

Crossroads is committed to providing and maintaining a safe and respectful culture for all. We do not tolerate discrimination, sexual harassment, exploitation or abuse of any form. We acknowledge that these behaviours are often rooted in the abuse of power, which is contrary to Crossroads’ vision of ONE WORLD where equality prevails.

Crossroads is proud to be an equal opportunity employer. We are strongly committed to diversity in the workforce and uphold our duty by inviting and encouraging applications from women, and others from all backgrounds and identities.  We provide access and reasonable accommodation for individuals with disabilities in employment, programs, and activities. If you would like to request a PDF version of this job description or reasonable accommodation to participate in the recruitment process, please contact the People and Culture Team at rh_hr@cintl.org.

If you are interested in an international volunteer mandate with Crossroads International please click here to see available opportunities.