Volunteer Opportunities



Field of Work (sector): Communication and marketing, Information Technology
Location: Lusaka
Country: Zambia
Duration: 6 months
Language: English
Deadline: May 16, 2021


Be living currently in Zambia and meet one of the following criteria:

  • a) Be a citizen of an African country other than the country where volunteer mandate will take place (for example a Kenyan living in Zambia could apply for a volunteer mandate in Zambia) OR:
  • b) Be a Canadian Citizen or permanent resident of Canada.


Crossroads International is a leading Canadian international cooperation organization, advancing equality for women and girls and eradicating poverty in some of the world’s poorest countries in Africa where women and girls face great adversity: unequal access to resources and economic opportunities, gender-based violence and limited participation in political and public life. Crossroads International works in partnership with local organizations in 9 countries of sub-Saharan Africa, in order to draw on the skills, expertise and resources, from the North and the South, required to enable people, particularly women and girls, to overcome poverty and defend their rights.

Crossroads is a registered charity supported by government and non-government funders, and many individual donors around the world.


ONE WORLD where poverty is eliminated, equality prevails, and the rights of women and girls are fulfilled.


Project description and context:

Crossroads International’s 2020-2027 Volunteer Cooperation Program (VCP) entitled Championing Gender Equality Together, funded by Global Affairs Canada (GAC), will engage Canadian women and men, Canadian stakeholders, Crossroads staff and volunteers, local partner organizations and women and men in sub-Saharan Africa to become Gender Equality Champions. Collectively these Gender Equality Champions constitute a global community of strong change agents and advocates for the advancement of gender equality both in Canada and overseas.


The Project aims to reduce gender inequalities and alleviate poverty by addressing gender-based violence, inequalities in access to resources and economic opportunities, and barriers in exercising strategic forms of choice, voice and influence, which are the culmination of unequal and discriminatory power relations entrenched in society.  Crossroads will address the root causes of gender-based inequalities and discrimination through a multidimensional holistic approach in the VCP that will, 1) promote women’s rights; 2) advance access to justice and the reduction of gender-based violence (GBV), 3) promote equal representation of women and men, and 4) target inequalities that limit women’s ability to participate in and benefit from economic activities.. Crossroads applies a rights-based approach to programming, which extends to promoting, protecting and defending women’s rights, including strengthening the capacity of women’s rights organizations to participate in and influence policy formulation and hold accountable those who have a duty to act.

Description of the partner:

ActionAid Zambia (AAZ) is a global justice federation working to achieve social justice, gender equality and poverty eradication. We work to advance women’s rights, engage young people, support education and support the improvement of livelihoods of farmers in Zambia.

AAZ have a vision of  a just, equitable and sustainable Zambia in which every person enjoys the right to a life of dignity. With a mission to achieve social justice, gender equality and poverty eradication by working with people living in poverty and exclusion, their communities, organisations, activists, social movements and supporters.

Main responsibilities:

  1. In collaboration with the Communications Unit – develop and draft regular documentation on the achievements of the programs and develop various knowledge products including process documentation, lessons learnt, policy briefs etc
  2. Work with the Communications Unit to ensure increased visibility of AAZ’s achievements among various stakeholders by developing various communicational products including brochures, success stories, photo stories etc.
  3. In collaboration with the Communications Unit – develop high visibility communication products such as audiovisual films, short video commentaries that showcase AAZ’s work
  4. Train staff in the coordination and maintenance of the repository of materials to enable cross learning and sharing
  5. Build the capacities of the AAZ programs and M&E team to ensure quality documentation and communication
  6. Work closely with the Documentation team to streamline AAZ’s documentation and knowledge management


Qualification criteria for selection include:

  • Minimum 2 years experience in related fields.
  • Previous experience in development of various communication and multimedia products including brochures, success stories, photo stories etc.
  • Previous experience in cross learning and sharing and knowledge management.
  • Previous experience in Africa with demonstrated understanding of country context and culture is considered a strong asset.
  • Demonstrated knowledge/skills and/or experience in training and facilitation is considered an asset.
  • Excellent organizational and administrative skills.
  • Knowledge and experience of programs in advancing women’s equality and economic autonomy.
  • Demonstrated experience and/or training in international cooperation, preferably in a non-profit environmental at the local level is an asset.
  • Excellent ability to work autonomously and willingness to take initiative.
  • Capacity to work collaboratively with a team, in person and from a distance.
  • Strong leadership and interpersonal skills to support volunteers, including mentorship and counselling.
  • Exceptional intercultural competencies and attitudes, including patience and respect for local expertise and work culture and intercultural communication.
  • Ability to cope with cultural isolation and a different standard of living.

Eligibility criteria:

  • ***IMPORTANT : Be living currently in  Zambia and meet one of the following criteria:
    • a) Be a citizen of an African country other than the country where volunteer mandate will take place (for example a Kenyan living in  Zambia could apply for a volunteer mandate in Zambia) OR:
    • b) Be a Canadian Citizen or permanent resident of Canada.
  • Share the commitment of preventing and addressing sexual misconduct
  • In good physical and mental health (medical examination required)
  • The volunteer needs to bring their own computer


Personalized support before, during and after the mandate provided by an experienced and welcoming team. The Crossroads’ experience includes the following:

  • Monthly living living allowance of approximately 2100 $CAD
  • Medical insurance and vaccinations
  • Pre-assignment online training.

Crossroads International is committed to addressing gender-based violence by supporting the innovative work our partner organizations in ending violence against women and girls.




To apply for this position, please send motivation letter and resume to volunteer@cintl.org

Please contact our Volunteer mobilization team if you have any question: volunteer@cintl.org

We thank all applicants but only those selected for interviews will be contacted.